seller want refund and he collecteed item from my garage and I dont have trucking number only video

[ld-parts-service]

Hello I want report this buyer becouse he bought this item 2 weeks ago and call me that want come and collect it from my second garage this was even better becouse no postage and no packageing. Mr jordan it keep telling me that my turbo is make noise so I have told hime that he should check if there is ano air leaking becouse turbo like hi said is boosting fine and no smokeing. yesterday he opened on ebay that he didnt recived my turbo and I have 4 days to add trucking information but I have only reconrd from cctv that hio collect it. but most gig think is that he send me 8 voise messages with swearing me and I think I will caontact police becouse this is danger for my family. when he arrive with his mechanick all in tatoo so looks nice but I see that this is danger person. I have all messages and videos on my phone.

[red_magpie]

The important question is how did he pay?

If by cash, cheque or bank transfer the sale is not covered by eBay's money back guarantee so he would not be able to win his case. Any dispute would be between the two of you.

If he paid through eBay checkout he can open a case for a refund. If you sold it for delivery and can't provide online tracking proof of delivery (as eBay requires) they will probably automatically require you to refund him. Or if he changes the case to claim that it isn't as described, eBay generally takes the buyer's word against the seller's - although in this case he would first have to return the item to you.

If you find a buyer's behaviour threatening you should report this to the police.

Good luck. I hope it all works out.

[papso22]

2 weeks ago he would have had to pay through checkout and the seller should have insisted on the collection code.  Still wouldn't have prevented a SNAD though.

[john1297576]

As a business seller, you would have to accept a return for any reason, but as you have no tracked proof of delivery, or a code to prove delivery, you would end up having to refund.

[ld-parts-service]

Customer paid on ebay probably card or paypal and we received money on
ebay. he call me that want collected this item and he collected personally
and there was no option that turbo was collected by the customer so I just
klicked that we posted and after few days buyer open that not
received item. this is last time I give turbo personally because this is
happened few times already and they have my turbo and money back what is
not nice to loose 320 £

[ld-parts-service]

there was no collection code io onptions because he chodsed delivery to
home address.
Thanks

[ld-parts-service]

Yes of course I can do refund as busines seller just we are all people but
is someone is sending me voise cessage that Im dic. head and *bleep*.. and
shouting to me and send me 8 voice messageing with swearing on my name this
is not normal behaviore. I can try to download this from my whatsup and
send you if you want. I think for my self and for other people we will
report this peson on the police becouse from last 10 years nobody didnt do
this to me. I will loose money with ebay becouse I dont have trucking
information but I also want heko other peole to avoid this kind of the
incidents.

[papso22]

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@ld-parts-service wrote:
there was no collection code io onptions because he chodsed delivery to
home address.
Thanks

---

You should never allow collection of an item listed for posting.  If necessary you cancel and relist for collection and then the buyer gets a collection code.

[ld-parts-service]

yes this will be last time when I just give turbocharger to anybody. I
prefere to pay extra for next day delivery instead of losing money