pre paid labels Evri I need to void label and purchase a label at higher cost as its boxed up larger

[thelimes102030]

how do I void a pre paid Evri Label

[jckl1957]

Your items are listed with Simple Delivery.

You can't void the label.

[tobiasd4]

You will have to pay for new label yourself. 

If SD label not used, buyer gets a refund.

[thelimes102030]

So cant I pay the additional cost

[jckl1957 · Accepted solution]

You can't make an additional payment.

I think I would contact the buyer and cancel the sale, then relist it with the correct postage.

Otherwise, as advised, you can buy a new label and bear the cost of it yourself.