05-11-2025 11:57 AM
I've just sold a pair of hifi speakers for £80 + £7 P&P through an auction, eBay sent me a message saying I would receive £76,36, but I still had to fork out £6 to post the item + £4 insurance cover, so that means a total cost of £87 for the buyer, and I will end up with £67, this doesn't make sense to me, I added P&P to the item, but I still end up paying for the P&P, it's cost me a total of £20 to post, because if you add to what I had to pay for posting, and the total gross figure paid by the buyer, the difference is £20, it's very misleading selling on eBay these days, don't think I'll bother in the future!
05-11-2025 9:54 PM
From what I can see you sold by best offer. The amount offered by buyer would include the buyer protection fee, so if they offered £80 that does not all come to you, it would be shown in the breakdown of the transaction.
The offer would not include postage the postage of £7 you quoted so you get that as well from which you pay for postage. If you had to pay £4 separately for insurance then you should have allowed for this in the postage, although I have no way of knowing how you posted as Royal Mail does not charge insurance as a seperate item.
You have all the information I can only guess but postage does not account for £20.
Something is wrong with your logic, if buyer paid £87, then from that ebay deducts buyer protection fee and you buy the postage.
You say you end up with £67 but have you really looked at the transaction to see how much you received? The fact that you did not quote sufficient to cover postage is not the fault of ebay or
buyer.
According to my calculation based on what you say, you would have ended up with about
£73. That is approximately the £76.36 quoted by ebay after taking into account the £4 extra you had to pay for postage insurance.
05-11-2025 10:13 PM