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policy violation

eBay item number:157534170528 which is a Video-2-pc DIY Video Capture Kit. for Windows 11, 10 8.1 8 and 7 which had a buyer but i mistakenly put in a wrong postal option and asked buyer to cancel to correct it. next thing i was issued with a policy violation even though this item is freely available and sold often by other sellers. did the buyer get upset and report me or did something come into play when sold. also i cannot remove it from the violaton list plus i cannot get a reasonable answer from my query to ebay why this item still cannot be resolved.

rather annoyed this isn't a straightforward issue to resolve...

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policy violation

tobiasd4
Experienced Mentor

I suspect it was was because you put "Website" in description.

AI can pick this up as off ebay deal.

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policy violation

I don't think that is the case as I request prospective buyers to check websites to ensure an item being sold is to their requirements. I know a link will trigger an issue but I just state the name and have no issues with sales with that plus the item was already sold.

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