non delivery

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i ordered a ps5 console ten days and ebay have taken the payment 

it has not arrived 

when I try to find the purchase to contact the seller it doesn’t show on my purchasrs

its impossible to talk to ebay 

any ideas ?

baz

[*vyolla*]

Did you purchase as a guest?

If so, there’s a blue button on this eBay guidance page that you can use to call up your order details:

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...