my user name has chaged, but not by me, i have been on ebay for approx 20 years and have 100% feedback, which i am proud off. i cant get to talk to a scr.
Try logging out, clearing cookies then logging back into your old account. If that doesn't help you will need to contact ebay tomorrow. You can request a callback or use the live chat link on here: https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid