21-11-2024 8:33 PM
in september my storage unit was broken into and a number of boxes were stolen and others got
badly damaged, some of the boxes contained listed items, i tried to work out what i lost, but in the
meantime a number of my listed items sold before i could find out what was missing, so i had to
cancel the orders marking them as damaged or out of stock, now ebay has moved me from an
above standard seller to a below standard seller, they also removed the possibility
to promote my listing and now i am lucky if i get a single order,
i appealled all of the listings i had to cancel and they were all rejected within a few minuets of each request
my buisness has gone from hundreds of daily orders to aroun £15-£20, when i try to search for my items
they very rarely show, i tried to contact ebay about this to try to resolve the issues and they tell me there is
absolutly nothing they can do, everyone of my listing was promoted to up to 12% that is 12% that ebay wont
get anymore for every sale, so this is benifitting no one, to make it hurt a little more my feeback score has
always been 100% for years and i have the highest scores on all there ratings such as discription,postage
costs,delivery time and communication
this all just goes to show that when you contact them on the phone and they tell you thankyou for your loyalty
it does not mean they are going to be loyal to you
as it is at the moment i have now to look for a new selling platform outside ebay,
if anyone has any ideas to recover from this please let me know
21-11-2024 8:45 PM
Unfortunately by cancelling as out of stock gives you defects, affecting your account.
Have you tried to appeal to ebay with police report of theft, they may it.
Contact eBay CS 1st thing in the morning, should get Dublin.
21-11-2024 9:16 PM
unfortunatly i did not report it because they did not seem to be a lot missing, and the police near me dont often follow up reports of theft,
upto now i have always had average or above average status and i never really took much notice of how it is worked out, and i did not know at the time that cancelling an order would take such an effect on my account, i thought i was doing it right thing by cancelling the orders, what else could i do? i lost the items or they were too damaged to send, in all there were 12 items i had to cancel and ebay tell me that these cancellations will be on my record for a year, i have trusted ebay to much selling. ebay is the only way i have made a living for years, and overnight they have ended the the possibillities to continue making a living