item going to ireland wrong address on ebay

[easterbowen]

Hi

Please can you help with this?

Item ID: 335206818017

Transaction ID: 10067849147617

Order number: 22-12344-02587

[tressygirl]

You will have to contact the seller asap and hope they haven't yet posted the item, being a Sunday and if you purchased the item today,  you may  be lucky.

Message them the correct address they may wish to cancel the order and relist it and you'd need to buy it again so they are fully protected as a seller with tracking to your correct address.

Meanwhile,  you need to update your address on your eBay account, there are 5 places which need editing.

https://accountsettings.ebay.co.uk/uas/addresses

If the item has been posted nothing anyone can do,  you'll need to contact the owner of that address and ask them to forward the item to you.

@easterbowen 

[plpmr]

You sold that item through Global Shipping, that means you post to the Global UK hub and they take care of the international shipping.

Always best to know how services you use work.

[61stephenuk]

As plmpr says the coat was sold with global shipping so the address should be lichfield and make sure to inclede the reference number,they will then send on to Ireland,you only have to prove delivery to ebay GSP centre in Lichfield they then take responsibilty for any loss or damage

[easterbowen]

yeh I've realised that now, I didn't realise at the time that it was re-directed to another address, which wouldn't have mattered but the buyer then emailed me to give me the correct spelling of their address in Ireland which threw me, so they now think I am a scammer !!