item delivery to shipping cetre but buyer ecsalte the case

[tradeinuk57]

item delivery to shipping center but buyer escalated the case. i sent the item and it is now with the shipping Centre but the buyer escalated the case. the tracking can be tracked easily that even the shipping centre has shipped it to the buyer.

[tressygirl]

Is this a GSP item?

Then,  your responsibility ends,  with tracking showing delivery to the UK hub at Lichfield.

If a case is opened then enter that tracking number if it shows delivery to the hub,  the case will close in your favour, and if the item is lost eBay / GSP system will refund the buyer.

Same applies, if the delivery details eBay sent you for the item,  showed another UK forwarding Company.

@tradeinuk57