i.have.not.receaved;my.package

[willym93]

i.wood.like.to.talk.to.ebay

[papso22]

You don't need to speak to ebay.  You need to read how the money back guarantee works and then use it.  It's an automatic process that you can use once your delivery date has passed. 

[tressygirl]

You do not need to talk to eBay, just proceed this way:

Has a reasonable time passed your item's last estimated date for delivery,  and you have not received the item?

Then,  if the seller is not being helpful,  go right of the item purchased,  and from More Actions select....  I Have Not Received My Item.

If you are not fully refunded within 3 days,  you must escalate the case on day 4 or within 30 days from opening the case,  and eBay will step in and force the refund.

Do not close the case early for any excuse or promise the seller may give,  and do not forget to escalate.

@willym93 

[tobiasd4]

You are in USA, this is UK site.

Log out and back in to ebay.com to open case.

[fargvs]

Use these USA site links to report 'Item not received' >

https://pages.ebay.com/ebay-money-back-guarantee/

https://community.ebay.com/