how to canel an ebay order

A customer claims to have bought an item - He says it will be impossible for me to cancel

 

Is the true?

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how to canel an ebay order

plum993
Experienced Mentor

You appear to have only sold items on the 10th, and ebay will message you to confirm an item has been sold and paid for!

 

What is the item number of the item the buyer is looking to cancel?

 

Beware of spoof ebay messages http://pages.ebay.co.uk/help/account/recognizing-spoof.html

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"The secret of getting ahead is making a start"
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how to canel an ebay order

jckl1957
Experienced Mentor

You can cancel a sale if you don't want to go through with it for some reason.  If the buyer has paid, this will have a negative impact on your account.

What is the background to this?

How has the buyer contacted you to 'claim' they have bought an item?

Why should you want to cancel it?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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