how can the seller mark the item I won and paid in-person for as 'paid'?

[rustybarrels]

I won an auction, collected in person from the sellers shop & paid at the shop till (very happy with the item). However, the seller can't mark the item as paid for. Seller says they need a QR code from me, but I can't get one. How do we fix this?

[tressygirl]

The seller cannot mark it as paid as you both have made an off eBay sale.

Payments after purchase has to be made at eBay checkout, cash on collection / payment on collection, is not allowed.

At eBay checkout the buyer  receives a 6 digit QR code, and this when handed to the seller to scan, is the only proof the item was collected and paid for , through the correct channels.

Nothing either of you can do to now, to pay correctly, or to mark as received / collected.  Just hope that eBay don't pick up,  that payment was not made correctly.

If the seller has a shop,  then they are a business and really should have known eBay's rules on payments, both accounts can face restrictions / bans if found out.

@rustybarrels