fasle automated feedback

I paid for some goods about a month ago, wasn't expensive so just been waiting. Contacted the user to check on the status 2 weeks ago but not response. I have now raised the request through eBay.

The status is still 'paid' so not marked posted or delivered.

I have notice that ebay have left the seller some automated positive feedback for a successful order. The status isn't posted or delivered, how have they deduced it was all successful and deserving of positive feedback 🤔

1000011088.jpg

Message 1 of 3
See Most Recent
2 REPLIES 2

fasle automated feedback

fargvs
Experienced Mentor

You have only 30 days from estimated delivery date given on the eBay order confirmation to open an 'Item not received' case --- Escalate to eBay after 4 complete days for a full refund --- here >

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

https://pages.ebay.co.uk/ebay-money-back-guarantee/

 

 As a buyer and Out of time ? --- contact your Bank/Card issuer for Chargeback advice.

Message 2 of 3
See Most Recent

fasle automated feedback

papso22
Experienced Mentor

That is indeed automated feedback but you can replace it with your own. 

 

It will be triggered simply by time since sale, nothing else.

Message 3 of 3
See Most Recent