eBay seller using my brand name to sell copied products

[rocketronnieradox]

Hi All,

I have been selling a product that I have branded for the past 23 years.

I have worked for 23 years to build a reputation and my product name is well known in 

the VW T4 community and well recognised. I was recently made aware that a seller on ebay si using my

branding on his listings and the product he sells is not the same as my brands.

This is a niche product that is not well known to many but is well known in the niche,

I have reported the listings to ebay and get a response from ebay AI saying that the listing does not violate their policy. I then escalated only to be told the same thing.

I am very upset at this and would like advice as to what I can do firther to communicate to ebay and get them to act.

I have tried speaking nicely to the seller but they refuse to amend the listing and remove my branding,

Any advice welcome. I do not sell this product on ebay, it is a word of mouth and facebook community that leads to my sales.

[*vyolla*]

You need to register your brand in eBay's Verified Rights Owners Programme, then you can apply for listings that are using it to be removed.

It has to be a brand that you own, and you should also register the copyright it, if applicable (I don't know what the product is).

https://www.ebay.co.uk/help/policies/listing-policies/selling-policies/intellectual-property-vero-pr...