eBay customer service gone bad, can't speak or even chat now, using Amazon from now on, eBay is fini

[volvosmad]

eBay has gone to pot, bought an item £170,four days later and three messages to seller and nothing, seller ignoring messages and not even marked dispatched yet,bad experience, poor show eBay.

[tressygirl]

There are serious technical issues with messages some members not being able to send or reply to messages received.

That aside you purchased an item 4 days ago,  but when was the last estimated date for delivery, has a reasonable time passed this?  

@volvosmad 

[redwick1]

You dont need to talk to ebay.

if the item does not arrive then you open a Not received dispute one day after the latest estimated day of delivery on the listing. The seller should refund but if they do not then you go back to the dispute after 4 days and escalate to ebay who will force the refund.

It is all automated

See the ebay money back guaratnee

You dont need to deal the seller 

https://pages.ebay.co.uk/ebay-money-back-guarantee/