20-02-2025 2:20 PM
I accepted an offer as a private seller of £65 for some curtains I was selling but I only received £61.81 from eBay. I am told this was because the ‘buyer’s protection fee’ was deducted. How can this be a ‘buyer’s protection fee’ when it is I, the seller, that has lost £3.19?
Why isn’t the ‘buyer’s protection fee’ added on top rather than taken away from the seller?
20-02-2025 2:27 PM
I think it's a programming error.
I'll raise it with eBay.
20-02-2025 3:01 PM
Buyers see total price including buyers fee.
They may not be aware about new fee.
So if they offer £65 and you accept, this what they pay,
You get the lower amount.
20-02-2025 3:41 PM
It should make it clear that if you are accepting £65, you won't actually be getting £65 though!
The BPF is nothing at all to do with sellers.
20-02-2025 3:45 PM
I agree, new buyers fee is not made clear to buyers or sellers.