I’m sharing my recent experience with an unexplained account restriction on eBay, in hopes of getting clarification and highlighting a broader concern.
My account was suddenly restricted from selling and buying without any prior warning or explanation. When I contacted eBay support for clarification, I was initially told there was “nothing to worry about,” but moments later I was informed that the account could not be reinstated and that I would no longer be able to use the platform for selling. No specific reason was provided.
After being effectively removed from the marketplace, I was still asked to pay outstanding selling fees. In my conversation with support, I made it clear that it’s unreasonable to request payment for a service I am barred from using, especially when the restriction itself was never explained. The response I received offered no further guidance or justification.
The key concerns are:
Lack of Transparency: The account was restricted without any clear reason or communication.
Service Denial Without Cause: Being told the account cannot be reinstated while still being asked to pay fees is contradictory and unfair.
Minimal Sales Activity: With very low activity and visibility on the account, the restriction appears disproportionate and unjustified.
I’m posting here to request that eBay provide:
Transparency and fair treatment are essential to maintaining trust on the platform, and I hope this matter receives proper attention.
