buyer wont colloect or answer messages

I listed approx 1200 clocks for collection only. Buyer purchased them then contacted to say he had just realised they were collection only. Wanted to send a courier. I explained they were individually boxed and a courier may have a problem,

Since them he wont reply to any message! and i still have the clocks.

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Re: buyer wont colloect or answer messages

papso22
Experienced Mentor

Give the buyer a deadline to collect and if they don't tell them you assume they want to cancel.

 

Then cancel and relist.  Perhaps put 'collection only' in the title?

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Re: buyer wont colloect or answer messages

Has buyer paid?

 

You could mention that there is no buyer protection unless collected in person, so using a Courier is a big risk for a buyer.

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