Yet another Seller waiting for payment.....................

Posted 3 items with Royal Mail 2nd class on the 12th February 2025 purchased through Ebay.  Tracking information hasn't been updated so my money is stuck on hold like so many other sellers since the Ebay change.  I've reported the issue to Ebay and nothing has happened so I'm hoping Ebay may read some of the complaints on hear and maybe pull they're finger out before descent sellers walk away.

 

Message 1 of 2
See Most Recent
1 REPLY 1

Yet another Seller waiting for payment.....................

Not sure who you reported your case to, but Royal Mail tracking is sometimes not in sync with eBay's tracking, and the latter is the most important for releasing a faster payout,  that is,  2 days after the delivery date.

If you have found your tracking has not updated,  therefore holding back your payout,  contact eBay Customer Services, provide the tracking showing delivery, ask if they can kindly release your payout now that is if,  48 hours have passed the delivery date.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

 

@yewniquesawmills 

Message 2 of 2
See Most Recent