Wrong car parts being delivered

Hi, we have ordered 3 different bmw slave cylinders from 2 different sellers and they have been picture on eBay is not the same as the item that is being sent. The third slave cylinder arrived today and it’s the same issue even though before I ordered product I contacted the seller explained what has happened previously and they said product exactly like photo.

Have messaged seller and at present not heard back I did also send photos showing difference also the parts they keep sending do not fit our vehicle.

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Re: Wrong car parts being delivered

Buying car parts online is very tricky.  You can start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and if necessary escalate it to eBay after 3 complete working days.  You will get a full refund after item has been sent back to seller.

 

 

 

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Re: Wrong car parts being delivered

Thanks we have found that out this time, only time we have ever had an issue.
Regards

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