I sold an item by way of auction & the buyer paid in the late afternoon. I took the item straight to the post office & posted it. By the next morning, I had neutral feedback from the buyer saying it hadn't arrived! I messaged the buyer, telling them that the item hadn't even left the post office & to please remove the feedback. The buyer promised to remove the feedback, but failed to do so. I have asked for a revision from Ebay, but there has not been a response from the buyer after several days. Ebay always side with the buyer & I'm told I have to respect the buyers feedback if they don't respond by way of removing the feedback. Their feedback is unconstructive & I can't give the buyer negative feedback, so consider feedback a one sided game. I'm sure other sellers agree that Ebay need to change their feedback system, as at the moment, it is a joke!
