Trying to issue a refund but it wont go through

[br_iaii_l75vgf]

Refund not issued 

[tressygirl]

Refunds should only be done through a case a buyer has opened,  or a cancellation request.

How is your refund being managed?

@br_iaii_l75vgf 

[br_iaii_l75vgf]

A cancellation request. It always says refund hasn't gone through please
try again or contact us.

[br_iaii_l75vgf]

It's a cancellation request.

Your refund did not go through. Please try again later or contact us.

This is what it keeps saying

[tressygirl · Accepted solution]

There have been many issues on eBay lately,  it may just be a case of ....    please try again later.

One more thing,  which device and browser are you using?

If the app or mobile browser,  switch to a laptop / PC and use Chrome,  try from there.

@br_iaii_l75vgf 

[br_iaii_l75vgf]

Im on my phone, I'll try that next when I get home.

Thankyou

[tressygirl]

That then will be the issue,   I'm sure!

When home,   use the more reliable desktop version and use Chrome,  that seems to work well with eBay.

@br_iaii_l75vgf