Tracking

[rachel01276]

Good morning, when i went to post a parcel to someone the parcel was to big for royal mail,  so i had to pay a little bit more and send it via parcelforce, but now the tracking number is different, how can i get that changed otherwise it will always say undelivered and i wont get my money? Many thanks.

[john1297576]

You may be able to edit the tracking number already listed, if not then money will be released after 14 days.

Find the kriginal tracking and see if there is an edit button.

[rachel01276]

Thanks for your help John, ive managed to edit tracking details.