Technical Flaw within features

When you send a Best offer within the App, it states you will be automatically charged if the seller accepts your offer.

However if you are putting more than one best offer in on more than one of the sellers items then you charged multiples of the postage costs.

If you put 10 best offers in and they are all accepted with a postage cost individually of £3.69 then your charged £36.90. postage should be combined by the seller, so what's the buyer supposed to do, contact the seller and ask for there £30 back, it's absolutely ridiculous and most obviously another scam by eBay so they can charge the 10% on the postage costs.

eBay should not be collecting any money for postage anyway, it's an extra charge that is top of what we pay for the postage.

No matter what we have to pay the full postage cost but eBay charge an extra 10% on top of postage costs, I'm not sure thos is even legal, royal mail sell stamps at a set value, so for eBay to charge extra on top of that cost is just not right.

Message 1 of 2
See Most Recent
1 REPLY 1

Technical Flaw within features

This new feature was introduced to stop the many non payments after offers were accepted.  So,  good in that way, but it's come with many flaws,  and not offering a combined postage is one of them.

 

Some sellers do not even know they've been opted into this,  and only they the seller, can if they wish, opt out.

 

The fee on postage is of course legal,   it's been around for years,  and if illegal would have been removed years ago.

 

It's not a scam by eBay, it was introduced because some sellers were using a loophole and not paying any sellers fees.  For example,  selling an item for 99p and adding a £50 postage charge.  The seller received £50.99 and paid not a penny in fees.  

 

This  fee avoidance couldn't continue,  and now cannot happen , it's a level playing field for all.  The few spoilt it for th many.

Message 2 of 2
See Most Recent