According to Pitney Bowes, my package is at a "local post office," but I have received no note from post office or other info on what's my domestic tracking number and which postal company it is, let alone the address.
The seller has opened a support case, but it says it's on hold until August 9th to gather documentation. This makes it impossible for me to contact a human support representative (chat constantly unavailable, no phone number on ANY topic I chose). Meanwhile my package is allegedly there, however, by August 9th I'm pretty sure it's gonna get sent back. I have already paid all the customs through ebay too, so I fear I won't get a full refund if they decide that I could but just didn't pick up the package.
So is there truly nothing that ebay can do to contact Pitney Bowes for info before this package gets shipped back? My local PB in Greece isn't responding. I feel powerless to do anything...
