I sold an item on ebay on 14th March, dispatched it on 15th March but it still hasn't been marked as delivered. It may be due to the item having ended up over the weight limit of the postage option I selected and thus I had to pay for postage myself and so the parcel did not end up with an ebay label on it. However it did get a tracking number. This is all Royal Mail btw.
I can only assume it has arrived, as I sent it first class and have heard nothing from the buyer to suggest otherwise.
I have received the funds into my account for this particular order however my account has been restricted (I'm 99% sure it is because of this issue) and thus all payments from my subsequent sales have been held (of which there have been 3).
I really cannot seem to find a way to solve this having looked all over the ebay customer service articles and found nothing. Any help would be massively appreciated thanks!