02-07-2025 10:07 AM
I have just tried to relist some items. The only option offered to me now for postage is simple delivery. It is not simple. Both myself and my customers are being ripped off.. I give free postage which is either 87p or £1.55. Simple delivery is charging me £2.70. I sell my items at cost I do not make a profit. Do I now make a loss or make my customers pay more? Is there any way that you can opt out of simple delivery? I have lots of envelopes all with stamps on ready to post my items immediately. I have never had a problem with an item going missing or not turning up. Do other online selling platforms have this ridiculous set up?
Any advice would be much appreciated.
02-07-2025 10:23 AM
For items over £10 the only option is Simple Delivery.
You won't make a loss as you will still get the entire cost of the item you sell.
The buyer will pay Ebay postage and Ebay will supply a label for you to print or a QR code for you to use.
02-07-2025 10:55 AM
" I do not make a profit"
that cannot come into it as you are a private seller.
02-07-2025 11:27 AM
The only option offered to me now for postage is simple delivery. It is not simple.
Both myself and my customers are being ripped off.. I give free postage which is either 87p or £1.55. Simple delivery is charging me £2.70. I sell my items at cost I do not make a profit. The new SD doesnt differentiate between parcels, letters and large letters any more.
Do I now make a loss or make my customers pay more? - The postage is paid by the buyer or seller - before you were putting it free and taking the 87p / £1.55 out of your sale - You may decide to select Buyer to pay and this will mean the buyer pays and not out of your sale
Is there any way that you can opt out of simple delivery? - No
I have lots of envelopes all with stamps on ready to post my items immediately. I have never had a problem with an item going missing or not turning up. Do other online selling platforms have this ridiculous set up? - It is new to Ebay and buyers will get used to the extra costs but it is something you need to check across other platforms, depending what you sell. - Im afraid your stamped envelopes cant be used on Ebay - One good thing is all your items will be tracked and insured so if your buyer fails to receive your item you will have peace of mind that you wont be out of pocket, in my experience Royal mail only send a book of stamps as compensation unless receipts are provided and you wont get that with stamps.
02-07-2025 1:48 PM
02-07-2025 3:44 PM
So don't offer free postage.
Most of my items are fairly low cost, under £10, and I charge £2.05p minimum postage.
People will choose to pay it or not.
If you are selling unusual, niche items which are not obtainable elsewhere, your buyers will still pay.
You and they will benefit from an upgraded, tracked service.
02-07-2025 4:07 PM
02-07-2025 4:09 PM
As a buyer and a seller, I would not like items to be sent with no cover.
So, in my view, it's not a rip off.
The charge made is appropriate for the service provided.
We will have to agree to differ I'm afraid.