Simple delivery.


I have just tried to relist some items. The only option offered to me now for postage is simple delivery. It is not simple. Both myself and my customers are being ripped off.. I give free postage which is either 87p or £1.55. Simple delivery is charging me £2.70. I sell my items at cost I do not make a profit. Do I now make a loss or make my customers pay more? Is there any way that you can opt out of simple delivery? I have lots of envelopes all with stamps on ready to post my items immediately. I have never had a problem with an item going missing or not turning up. Do other online selling platforms have this ridiculous set up? 
Any advice would be much appreciated.

Message 1 of 8
See Most Recent
7 REPLIES 7

Simple delivery.

jckl1957
Experienced Mentor

For items over £10 the only option is Simple Delivery.

 

You won't make a loss as you will still get the entire cost of the item you sell.

The buyer will pay Ebay postage and Ebay will supply a label for you to print or a QR code for you to use.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 2 of 8
See Most Recent

Simple delivery.

plpmr
Experienced Mentor

" I do not make a profit"

 

that cannot come into it as you are a private seller.

Message 3 of 8
See Most Recent

Simple delivery.

The only option offered to me now for postage is simple delivery. It is not simple.

Both myself and my customers are being ripped off.. I give free postage which is either 87p or £1.55. Simple delivery is charging me £2.70. I sell my items at cost I do not make a profit. The new SD doesnt differentiate between parcels, letters and large letters any more.  

 

Do I now make a loss or make my customers pay more? - The postage is paid by the buyer  or seller - before you were putting it free and taking the 87p / £1.55 out of your sale - You may decide to select Buyer to pay and this will mean the buyer pays and not out of your sale

Is there any way that you can opt out of simple delivery? - No

I have lots of envelopes all with stamps on ready to post my items immediately. I have never had a problem with an item going missing or not turning up. Do other online selling platforms have this ridiculous set up? - It is new to Ebay and buyers will get used to the extra costs but it is something you need to check across other platforms, depending what you sell. - Im afraid your stamped envelopes cant be used on Ebay - One good thing is all your items will be tracked and insured so if your buyer fails to receive your item you will have peace of mind that you wont be out of pocket, in my experience Royal mail only send a book of stamps as compensation unless receipts are provided and you wont get that with stamps.

Message 4 of 8
See Most Recent

Simple delivery.

Thanks. The problem is buyers are penalised. My usual free postage is 87p, this will treble to £2.70. I can’t afford to continue to give free postage
Sent from my iPad
Message 5 of 8
See Most Recent

Simple delivery.

So don't offer free postage.

Most of my items are fairly low cost, under £10, and I charge £2.05p minimum postage.

People will choose to pay it or not.

If you are selling unusual, niche items which are not obtainable elsewhere, your buyers will still pay.

 

You and they will benefit from an upgraded, tracked service.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 6 of 8
See Most Recent

Simple delivery.

Thank you. My issue issue still remains however, if the postage is 87p why should we be charged £2.72. It’s a rip off
Sent from my iPad
Message 7 of 8
See Most Recent

Simple delivery.

As a buyer and a seller, I would not like items to be sent with no cover.

So, in my view, it's not a rip off.

The charge made is appropriate for the service provided.

We will have to agree to differ I'm afraid.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 8 of 8
See Most Recent