Simple delivery

[peachylynn]

Have just tried to relist an item & the option for custom delivery is not an option. Tried to list again from afresh but same. Has anyone else come across this?

[plum993]

When you list try the option to opt out of simple delivery by using the Custom postage tab,then you choose how you list and post

[tressygirl]

I have seen 2 or 3 posts of this issue coming in today.

Wonder if it's something to do with the item you are trying to list, is it clothing by chance ?

@peachylynn 

[peachylynn]

yes it is but haven't had this problem until today. Are we now being forced into using this postage method now?

[peachylynn]

Thanks but that is my point that the custom tab is now missing.

[plum993]

As a private seller your will be automatically opted into simple delivery and the custom option will not be available as simple delivery has postage etc set up for you.

Hence why I suggest you opt out using the custom postage option

[tressygirl]

I have seen no announcement but others have found this happening only today and for clothing items.

I have just listed a vintage toy and it allowed me to choose my postal service and cost.

If I see / find any news or update on this, I'll come back to you.

@peachylynn 

[peachylynn]

Thanks everyone for your replies. I was chatting to customer service at the same time & have received this messahe

"It seems to be a temporary technical issue, I will escalate this to the technical team."

[peachylynn]

Thank you. Hopefully it will be resolved soon as per my reply from customer service on the chat.