17-07-2025 11:24 AM
We are forced into using Simple Delivery so there should be an option for how fast the parcel is delivered.
I.e. Choosing Royal Mail there should be an option in Postage preferences for Tracked 24 as opposed to only Tracked 48.
Some buyers want their item quicker (next day) and with Simple Delivery we are forced into one option of Evri (who I have always had issues with late or lost packages) or 48 hours. This is really like the old days of Microsoft forcing to use Internet Explorer.
We should have the choice.
17-07-2025 2:46 PM
You are incorrect.
You are not forced to use Evri. Choices are limited but you can deselect Evri and only use Royal Mail.
If you have selected RM only, then, on your listings your buyers are offered a choice of Standard or Express Tracked Delivery.
From experience of now using SD, Standard is RM Tracked 48, if buyers choose Express, the service used is RM Tracked 24.
Details from one of my listings below:
17-07-2025 2:54 PM
Ahh, ok, that makes sense.
The issue was that if the buyer selects 48 then the payment is held until delivery and then an extra 2 days.
But now after the last announcement it looks like payments are cleared 24 hours after payment received.
So the buyer selecting 48 is not an issue.
anyway, thanks for the reply
17-07-2025 2:55 PM
You are welcome - buyers will usually go for the cheaper option, even if they expect to get the item the next day!