I listed an item and ebay applied its Simple Delivery for me without asking.
On selling the item, I packaged it up, weighed it and measured the size, and it is heavier than the 2 kg they estimated, and the box size is larger.
The original service they quoted was insufficient, but now they have taken the money from the buyer while I have been forced to pay for DPD to deliver the item. Consequently, I cannot enter the tracking nummber into ebay as there is no option to do so (it expects me to use their service), and I cannot see how to get the money ebay have taken from the buyer for postage from them, as this is rightfully mine.
Any advice ?
Simple Delivery sucks, as does ebay customer services as their 'AI bot' is stupid, and there's no way to just send them an email.
