Seller wants fake item returned.

[rickyseals]

Bought a fake watch (advertised as genuine). eBay have recalled my money from the seller but now the seller wants the fake watch back (to sell again). 

[jckl1957]

According to Ebay rules, if you want a refund, you do have to return the item.  This is not the case if the seller doesn't accept the return and you ask Ebay to step in and force a refund.

Have you had your money back already?

[red_magpie]

There is or used to be a clause in eBay's money back guarantee policy whereby you could be authorised to destroy an item instead of returning it - but would first have to submit independent documentary evidence that the item was fake. Without this eBay can't authorise buyers to destroy sellers' property.

The reason I know so little about this procedure is that I don't think we have ever heard of it being used. It's so much easier just to send it back for a full refund, using the prepaid label the seller is required to provide.

If you want to find and use this procedure, check for it in eBay's money back guarantee policy.

[rickyseals]

Yes I have had full refund and sellers account debited with same amount plus issue fee. I’m just concerned if the watch is returned (arranged by seller) they can dispute the outcome and it’s works in their favor next time, unlikely but this person did try and scam me so nothing is off the table imo.

[rickyseals]

Bank said hand to police, EBay return it.
I will return it however I know this watch will be back on sale to some other unsuspecting watch fan who has saved up hard for this purchase and makes me sad and annoyed.
Regards

Ricky

[tressygirl]

That's the way eBay's MBG Money Back Guarantee works,  that is,  the if the seller wishes for their item to be sent back you need to before the seller grants you a full refund.

Yes,  they could resell it.  Follow red magpies advice to get that documentation and ask eBay Customer Services how to proceed.  I recommend only contacting CS very first thing in the morning when the lines first open at 8 a.m. on weekdays there's more chance of Dublin answering.  9 a.m. on weekends.

If you need to,  this is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@rickyseals 

[rickyseals]

It’s all done and dusted but wanted nothing to do with posting fake items as an offence in itself so got the seller to sort and send a QR code so all finished with now and chalked up to experience.
Regards

Ricky

[john1297576]

Seller should have sent you a return label in the first place, it is not buyers job to pay for return.

If ebay refund, then seller gets a defect on their account, and in the days of selling fees, did not get fee refunded. Do not think there is any cash penalty now, and one defect does not do much harm, so seller is only out of pocket by original postage and return postage.