08-06-2025 6:18 PM
I bought two of the same item from a seller and my payment initially went through but was then amended and split into two separate payments linked to two separate orders.
I want to return both items but the seller won't reply to my request to send them back as one return in the same package. When I click return item on ebay it forces me to select a prepaid courier and pay $5 for each return.
So in a nutshell, the seller split my order into two and won't reply to my message asking if I can send both back together. Any advice would be appreciated.
08-06-2025 6:35 PM
If they are two orders you need to open two returns.
08-06-2025 6:38 PM
If it was 2 orders, you have to open 2 ebay case and send each item separately.
If it is change of mind return, private seller can refuse these type of case.
08-06-2025 9:51 PM