If they are now showing ' unregistered seller', this means eBay have removed them from their site probably permanently , for some breach in their selling regulations.
If you have purchased something and haven't received it, or have, and it is not as described you will need to contact eBay Customer Services to process your refund.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@peterrollyman
