Seller not responding

[leelye1411]

I bid on and won a coffee table on a Sunday evening. I paid the purchase price via paypal. I contacted seller to arrange for me to collect. they have not responded to 5 massages sent since then. The site says they normally respond within 24 hours. they still have other items for sale on ebay.

What can I do??

[**peaseblossom**]

Select "Report an item you didn't receive" on here:
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arr...
and escalate it 3 complete working days later.