Seller not responding my message

[zib835]

Hallo I get my e-bike 2 may and something happened I can’t to turn on and not working I’ve trying to contact with seller but he not responding my message 

[**peaseblossom**]

I'm afraid there's nothing you can do about the bike as far as ebay are concerned.   They only allow 30 days for claims.   Contact your payment provider and ask about getting a refund.

[zib835]

I just to contact with seller to sending me parts for my bike it’s warranty for a 1 year
Wysłane z iPhone'a

[tressygirl]

Did you buy from a Private seller?  Then, the warranty is meaning less as they are usually non transferable.  You cannot claim from eBay if you have passed their 30 day fixed timeline to claim a refund.

If you purchased from a registered UK seller who offered a warranty and now not upholding this,  contact Citizens Advice if you wish to take this further.

Otherwise,  turn to your card issuer for help now with a refund.

@zib835 

[plpmr]

As they are a registered business seller, have a word with citizens advice regarding the warranty.