Seller manipulating ebay policy to avoid refund or return

[dronx20035]

I purchased an item that was faulty. 

I contacted the seller. They agreed to make a refund.

They then stalled for a number of weeks, lots of emails to pacify me.

The time window for raising a case passed & now the seller doesn't communicate. 

I've spoken to ebay, they're now investigating.

I want to warn people about these practices.

How can I do that

[*vyolla*]

You can leave feedback, but it may be removed if you didn't open an eBay return within the 30 day timeframe.

For future reference, if you receive a faulty item you don't need to contact your seller. If you open a return this serves as contacting them.

[**peaseblossom**]

You leave feedback for them.   If it's past 30 days ebay are unlikely to do anything about a refund but you can contact your payment provider and ask about a refund or chargeback.