Seller back tracking

Hi

i have purchased an item last night and paid but this morning the seller said his wife has given the item

away he has asked me to

cancel the order but I don’t wish to as I want the item, where do I stand 

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Re: Seller back tracking

No one can force a seller to sell but you can't cancel anyway, the seller does that.

 

 

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Re: Seller back tracking

The seller will ask you to do it, so that it appears buyer requested so they don't get a defect on their account. It should be correctly cancelled as out of stock, which means as the seller they will get a defect. If any other reason appears once the buyer cancels then ensure you report them.

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Re: Seller back tracking

Should that person not be held accountable for sending a tracking number then realising he no longer has the item as they have been given away ??
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Re: Seller back tracking

Thank you
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Re: Seller back tracking

If they cancel as 'out of stock' which is what they should do, they will get a defect on their selling account.

However, this can happen to a seller - items get lost, broken or disposed of otherwise.

i understand you are disappointed but there is not anything you can do.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Re: Seller back tracking

Appreciate your message
Thank you
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Message 7 of 8
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Re: Seller back tracking

plum993
Experienced Mentor

If you agree to cancel the money you paid will be automatically returned.

 

If you don't agree you would have to wait 4 days for the item to NOT arrive,then open a case with ebay reporting item not received, and basically just have to wait for the seller to refund,so a time consuming process.

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"The secret of getting ahead is making a start"
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