Sale after death .

[Anonymous]

My wife passed away three months ago. A sale has been made on her account. 
I want to stop the sale because I don’t know when the item was listed and the buyer will not receive it. Is it possible to actually talk to somebody at ebay to discuss?

[tressygirl · Accepted solution]

Very sorry to hear your sad loss and yes,  speak to eBay Customer Services as to how to proceed here, and how to close the account.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@Anonymous 

[**peaseblossom**]

I'm so sorry for your loss.   You can contact ebay using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid