cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Rolex passed Ebay Authentication but same item photos and description on Chrono24. What options?

I bought a very expensive Rolex on Ebay. It was approved by Ebay Authentication as original. However I have just noticed a new listing on Chrono24 using the exact same photos and description as the very listing that I bought. The photos even have the warranty card and serial number for the watch I thought I bought. Now I am worried something is very suspicions and that the item may be fake. 

 

What if the authenticator got it wrong and I have been sold a fake? What should I do now? The item is still in transit from the authenticator to me. 

 

https://www.ebay.co.uk/itm/297839529347

 

https://www.chrono24.co.uk/rolex/explorer--id44058077.htm?searchHash=ad6a0b69_ho0asY&pos=9

Message 1 of 4
See Most Recent
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Rolex passed Ebay Authentication but same item photos and description on Chrono24. What options?

Maybe the other one is the fake?

View solution in original post

Message 4 of 4
See Most Recent
3 REPLIES 3

Re: Rolex passed Ebay Authentication but same item photos and description on Chrono24. What options?

You should still be able to return it using "item not as described".    See Returns with Authenticity Guarantee on here:

https://www.ebay.co.uk/help/buying/buying-authenticity-guarantee/buying-authenticity-guarantee?id=54...

 

 

 

Message 2 of 4
See Most Recent

Re: Rolex passed Ebay Authentication but same item photos and description on Chrono24. What options?

Has anyone had the Authenticator verify a watch as original when it was actually fake? They said this was a genuine item so I was shocked to see exactly the same photos and description on a different site. 

Message 3 of 4
See Most Recent

Re: Rolex passed Ebay Authentication but same item photos and description on Chrono24. What options?

Maybe the other one is the fake?

Message 4 of 4
See Most Recent