Returns

[thenumber26]

Received a pair of returned sandals back , 

new’ absolutely stink of smoke which is not acceptable , no option to complain just to refund buyer , what can I do ? Regards 

[**peaseblossom**]

You can appeal the outcome of a case here:
https://www.ebay.co.uk/help/selling/managing-returns-refunds/appeal-outcome-case-seller?id=4369