Hello, just a question regarding some trousers I bought from America. Although listed as new, they have lasted one day and the coating is cracking and peeling off wherever there is movement such as the knees. So if I return the item will I get a full refund, postage was about $30 item was $60 and I had to pay vat on top. Will I get fully refunded all that plus my postage to send them back? I also do not have a printer so can I simply go to royal mail and send them back that way?
Just a refund would be cheaper for the seller but they are not responding to my messages.