Returns rate 1.41% 1 of 71 transaction

[18catsrfurryfriends]

I had a return that Ebay cased in my favour. They said this will not impact my seller perforamce rating.

I have  seen Returns rate 1.41% of 71 transaction on my dashboard does this remain on here or does it get removed after a period of time as ebay found in my favour.

[tobiasd4]

Accounts are reviewed about 20th of each month.

So wait until after then to check.

[18catsrfurryfriends]

Thanks very much 

[18catsrfurryfriends]

i have checked and this is still there will it remain even though ebay found in my favour?

[tobiasd4]

All you can do is contact CS.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid