02-05-2024 10:06 AM
02-05-2024 10:13 AM
Have you opened a return request?
https://www.ebay.co.uk/help/buying/returns-refunds/returning-item?id=4041
02-05-2024 12:02 PM
Order numbers mean nothing to us, we are members like you, and cannot see your purchases, only the item number would allow us to see the item, and advise on returning.