09-11-2024 11:43 AM
I'd appreciate any advice anyone can give on this as it's been ongoing since my original order in June.
History: bought a paid of Rizoma indicators from business seller. They were delivered with no additional fees from Royal Mail or Border Force. Decided to fit another pair so reordered although the price had gone up by about £10. Whe I was notified by Royal Mail that there was an additional £50 tax and fees to pay, I rejected them. I've been trying to get refund ever since and can't even get to the point of trying eBay's guarantee option. I'm currently down £150 on this one. Anything anyone could suggest that might move this forward?
09-11-2024 11:48 AM
Sorry, but you are liable for import fees.
By refusing to pay these costs, you invalidate ebay MBG and lose item & money.
As importer of item, you are responsible for paying them.
09-11-2024 12:00 PM
09-11-2024 12:04 PM
Once seller posted item, you are liable for import fees.
I know it is harsh, but thats ebay policy as far as MBG is concerned.