Request for simple delivery refund ignored by ebay.

[my_kinda_guy]

What’s the point of ebay having a form to claim back the cost of unused simple delivery labels, to then just completely ignore the request?

I put 2 refund requests in to refund an unused label, both within the 14 day time limit. Never even got acknowledgement of the requests and both were completely ignored.

[*vyolla*]

Did you have free postage on those listings?

If you don't use the Simple Delivery label provided, you or your buyer will be refunded, depending on who paid for postage.

• If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
• If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery  form

[my_kinda_guy]

I paid postage as seller. Didnt use label because it didnt cover the actual amount required. Post office couldnt adjust the postage label to cover extra cost. So I paid for new postage.

Ebay wouldnt let me cancel label so i put refund request in. Then put in another request a week later because I forgot I'd already put one in.

No response to either request and no refund.