17-07-2025 12:00 AM
Hi all,
Normally there are 3 feedback boxes on show when you're giving feedback for a seller/buyer. I noticed the other day that there were just 2. A: 'Positive box' alongside a 'Report buyer' box. So what's the story? Or rather, why just the 2 boxes?
Cheers
TTKL.
Solved! Go to Solution.
17-07-2025 8:09 AM
If you are looking specifically to give feedback to a buyer, and not a seller, there are only two choices.
You can leave them positive feedback - no negative comments allowed, obviously.
You cannot leave a buyer neutral or negative feedback.
Or, you can report the buyer. The report a buyer feature allows you to complain if the buyer did some very specific things, for example, asking for things that were not part of the listing.
17-07-2025 5:49 AM
That looks like a glitch.
Is it still looking that way now?
Perhaps clear cache and cookies, if using the app or mobile browser switch if you can for now to a laptop /PC use Chrome that seems to work well, try from there.
I'm on a laptop with Chrome and the usual feedback format is showing for me.
17-07-2025 8:09 AM
If you are looking specifically to give feedback to a buyer, and not a seller, there are only two choices.
You can leave them positive feedback - no negative comments allowed, obviously.
You cannot leave a buyer neutral or negative feedback.
Or, you can report the buyer. The report a buyer feature allows you to complain if the buyer did some very specific things, for example, asking for things that were not part of the listing.
17-07-2025 11:57 AM
Thanks tessygirl, much appreciated.
17-07-2025 11:58 AM
You learn something new every day...
Thanks jck, much appreciated.