Reopening a closed returns

[rafi_8210]

Hi all,

I would like to know how can I do reopen a closed returns.

I am not sure what happened with the returns. But I think that something went wrong on the return process. Maybe I have closed the returns accidentally! Or something else happened.

So, do you if is it possible to open the closed returns in order to get a refund for an item.

Many thanks.

[tressygirl]

I'm afraid once closed,  and it's easy to do this accidentally on an app or mobile browser,  then it cannot be reopened, and another for the same item,  cannot be opened on eBay.

You'll need to turn to your payment provider now,  for help with your refund.

@rafi_8210