Relisting Fees

[abiterry1981]

Hi there, i posted my caravan for sale. Had one bid and the seller wanted to cancel as they'd bought another van. I ensured they sent the cancellation so I would not be charged a final value fee and it was cancelled.

I renewed the listing which I made sure said no fees, but I've now received a statement and I've been charged another £14.99!

Any assistance gratefully received.

[tressygirl]

The £14.99 is a listing fee,  which is non refundable,  and payable sale or no sale,  it's charged the second the item goes live.

It's the same if you placed your item in your local paper and it didn't sell,  the paper would not refund you,  your advertising fees.

Seller fees for the caravan if a cancellation is made citing ' Buyer Requests to Cancel'  does refund you your selling fees .

@abiterry1981 

[abiterry1981]

Apologies I think you misunderstood. I relisted, it said there was £0 to relist, and i was charged another £14.99.

Ebay have now refunded me, but i wanted to see if you're charged £14.99 everytime you relist a vehicle/caravan, as i understood it was £0 to relist provided the format stayed the same e.g. auction not changed to classified.

I didn't get any charges for the sale as the buyer pulled out so that was a relief.

[papso22]

That sounds like a courtesy refund not one set out in Ebay's published fee policy.

[fargvs]

Motors/Vehicles listing fees are always payable, sold or unsold --- 

Unless Cancelled correctly, FVF may still be due --- see this link to reclaim any Final Value Fees(FVF) you have due/paid and for information >>>

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137

Best way to sell your Caravan  Using a PC/Laptop  ( Mobiles/Apps listings often fail to show) is >

Classified Ads. at total fee of £19. 99 will allow the exchange of contact details for viewing and price negotiation over a 30 day period --- set the Start price at or near the price that you would find acceptable --- Avoid inviting Offers which may never complete --- just continue to Negotiate an acceptable selling price and only remove the Ad. when you have a definite buyer with Cash in hand or a  Bank Transfer is safely deposited/confirmed before handing over Vehicle keys/documents on buyer viewing /collection. No additional FVF selling fee is charged.    Do not accept PayPal payment.

 https://www.ebay.co.uk/help/selling/listings/listing-tips/selling-classified-ads?id=4167&st=3&pos=2&...

https://www.ebay.co.uk/help/selling/fees-credits-invoices/motors-fees?id=4127