Refund

[autosource_5]

Hi, I have mistakenly refunded the customer, what are the options to request this money back. Please advise. TIA

[tressygirl · Accepted solution]

Nothing eBay can do, ' on paper' it looks like you refunded voluntarily.   To refund through a cancellation it takes a few clicks for that refund to go through.

What was the refund for?  Did you refund before receiving back an item?

You can send the buyer a polite message explaining the error asking for them to repay you the refund, this can be done via PayPal,  cheque or bank transfer , but,  nothing you can do to enforce this,  you are playing now on the buyer's honesty to send back the erroneous refund.

@autosource_5 

[autosource_5]

Thank you for your advise.

I mistakenly refunded the wrong customer. I message him now and make a humble request if he can transfer me the amount. Let's hope for best.