19-04-2024 6:33 PM
19-04-2024 6:39 PM
Have you opened a case with ebay using the money back guarantee for either item not recieved or for an item your looking to return,https://pages.ebay.co.uk/ebay-money-back-guarantee/
A little more detail would be appreciated about your purchase.
19-04-2024 6:40 PM
If you opened a case you will be able to escalate it to ebay after 3 complete working days. Then go to the return case via the link on the ebay message, click on Case Details > Respond to Case > Escalate This Case > Submit.
19-04-2024 6:40 PM
It would help us to help you, if you described exactly what you have done so far, and the reason for the refund.
What was the reason for the refund? A change of mind, or was the item faulty?
Have you opened a case for this refund?
If the seller doesol not respond in 3 days, then escalate the case and eeB ay then step in, and force the refund.